What is Ziva Gold and Diamond’s return policy?
We offer a 7-day return policy for unworn merchandise in original condition with all certificates and packaging.

How do I return an item?
Contact our customer service team to initiate a return. They will provide you with a return shipping label and instructions.

Can I exchange my jewelry for a different size or style?
Yes, exchanges are available within the 7-day return period. Contact our customer service team to arrange an exchange